Is FireTrack Pro only for fire protection?

No. FireTrack Pro was built from fire protection workflows, but it supports configurable task groups, asset types and reports for HVAC, electrical, mechanical, facilities and other service trades.

Does FireTrack Pro support custom inspection tasks?

Yes. FireTrack Pro supports custom task groups, test suites, standards, service frequencies, report templates and grouped assets.

What makes FireTrack Pro different?

FireTrack Pro combines configurable task packs, grouped assets, offline mobile work, FireLink stickers, vehicle workflows, defect intelligence, inventory, projects, portals, accounting sync, reporting and technical sync diagnostics in one operating model.

Is FireTrack Pro an alternative to Uptick, FireMate, Simpro or AroFlo?

FireTrack Pro can be considered alongside Uptick, FireMate, Simpro and AroFlo, but the best choice depends on the workflow. FireTrack Pro is strongest when teams want configurable compliance workflows, grouped assets, offline mobile job packs, FireLink stickers, inventory, projects, customer portals, subcontractor access, accounting sync, vehicle workflows and sync diagnostics in one platform.

What is FireTrack Pro used for?

FireTrack Pro is used to run field service operations, scheduling, offline mobile jobs, asset records, compliance workflows, defects, reports, client visibility, inventory, installation projects, subcontractor access, quoting, invoicing and commercial handoff in one platform.

Does FireTrack Pro include inventory and warehouse tracking?

Yes. FireTrack Pro includes native inventory, warehouse, van stock, supplier purchasing and item matching workflows so stock can stay connected to jobs, assets and finance records.

Does FireTrack Pro include client and subcontractor portals?

Yes. FireTrack Pro supports controlled client portal and subcontractor portal workflows, including building compliance visibility, active defect visibility, service status and defect quote approvals.

Does FireTrack Pro integrate with Xero and MYOB?

Yes. FireTrack Pro supports accounting workflows for Xero and MYOB so quoting, invoicing, customers, items, purchasing and inventory can stay aligned with the service record.

Does the FireTrack mobile app work offline?

Yes. FireTrack Mobile supports cached job packs, local field capture, queued changes and sync status so technicians can keep working when reception drops.

Which countries can sign up?

The public signup flow supports Australia, the United States, the United Kingdom, Canada and New Zealand, with tenant domains aligned to the selected country. FireTrack can model Australian standards and configurable country or client-specific workflows for other regions.

Uptick pricing guide

Uptick pricing: questions to ask when comparing fire protection software

A search for Uptick pricing usually means the buyer is trying to understand total rollout cost before getting deep into sales calls. The safest comparison is to ask every vendor the same user, module, migration and support questions.

Ask for the same user counts

A quote only becomes useful when it is priced against the same team shape. Ask for total cost at one, three, five, ten and twenty users so small-team and growth-stage scenarios are visible.

Separate office users, technicians, managers, customers and subcontractors.
Ask whether external portal users count as paid seats.
Request the same user-count examples from every vendor.

Compare included workflow

The monthly number should be compared against what is actually included: inspections, maintenance, defects, reports, offline mobile work, portals, inventory, projects, quotes, invoices and accounting sync.

Do not compare a field-only package with an all-in workflow.
Check whether client portals and subcontractors are included.
Confirm inventory, projects and accounting before rollout.

Price onboarding and migration

Data cleanup, report templates, task packs, training and support can change the real first-year cost. FireTrack Pro publishes plan starting points and includes the first three months free for migration and switch-over preparation.

Ask what migration work is included.
Confirm who builds task packs and report outputs.
Plan a pilot before moving every customer and asset.

Use workflow fit as the final check

Pricing matters, but the right platform is the one that keeps field work, office review, defects, reports and client communication connected without manual cleanup.

Demo a real failed inspection and defect quote path.
Test offline mobile behaviour in a weak-signal scenario.
Review how support can diagnose sync or data issues.

Uptick pricing comparison checklist

What is the total cost at 1, 3, 5, 10 and 20 users?
Which modules and portals are included in the quoted package?
Are migration, task packs, report templates and onboarding included?
Can technicians work offline and prove what synced?
Can defects, quotes, invoices and accounting stay connected?