Is FireTrack Pro only for fire protection?

No. FireTrack Pro was built from fire protection workflows, but it supports configurable task groups, asset types and reports for HVAC, electrical, mechanical, facilities and other service trades.

Does FireTrack Pro support custom inspection tasks?

Yes. FireTrack Pro supports custom task groups, test suites, standards, service frequencies, report templates and grouped assets.

What makes FireTrack Pro different?

FireTrack Pro combines configurable task packs, grouped assets, offline mobile work, FireLink stickers, vehicle workflows, defect intelligence, inventory, projects, portals, accounting sync, reporting and technical sync diagnostics in one operating model.

Is FireTrack Pro an alternative to Uptick, FireMate, Simpro or AroFlo?

FireTrack Pro can be considered alongside Uptick, FireMate, Simpro and AroFlo, but the best choice depends on the workflow. FireTrack Pro is strongest when teams want configurable compliance workflows, grouped assets, offline mobile job packs, FireLink stickers, inventory, projects, customer portals, subcontractor access, accounting sync, vehicle workflows and sync diagnostics in one platform.

What is FireTrack Pro used for?

FireTrack Pro is used to run field service operations, scheduling, offline mobile jobs, asset records, compliance workflows, defects, reports, client visibility, inventory, installation projects, subcontractor access, quoting, invoicing and commercial handoff in one platform.

Does FireTrack Pro include inventory and warehouse tracking?

Yes. FireTrack Pro includes native inventory, warehouse, van stock, supplier purchasing and item matching workflows so stock can stay connected to jobs, assets and finance records.

Does FireTrack Pro include client and subcontractor portals?

Yes. FireTrack Pro supports controlled client portal and subcontractor portal workflows, including building compliance visibility, active defect visibility, service status and defect quote approvals.

Does FireTrack Pro integrate with Xero and MYOB?

Yes. FireTrack Pro supports accounting workflows for Xero and MYOB so quoting, invoicing, customers, items, purchasing and inventory can stay aligned with the service record.

Does the FireTrack mobile app work offline?

Yes. FireTrack Mobile supports cached job packs, local field capture, queued changes and sync status so technicians can keep working when reception drops.

Which countries can sign up?

The public signup flow supports Australia, the United States, the United Kingdom, Canada and New Zealand, with tenant domains aligned to the selected country. FireTrack can model Australian standards and configurable country or client-specific workflows for other regions.

AS1851 software comparison

AS1851 software comparison for Australian fire service records

AS1851 software should support the service record, not just the checklist label. Australian fire businesses should compare how each platform models frequencies, asset groups, field evidence, defects, reporting and client communication.

Model frequencies and asset groups

The platform should let the business represent properties, systems, asset groups, individual assets, service frequencies and task packs in a way that matches the operating model.

Check whether asset groups can represent real building systems.
Confirm routines can vary by asset type, client and service scope.
Avoid flat checklist structures that hide asset history.

Capture evidence at the asset

AS1851-style records are easier to trust when readings, photos, notes, signatures, failed results and defects stay attached to the relevant job and asset.

Capture field evidence against tasks and assets.
Keep photos and readings available during office review.
Make incomplete or blocked work visible before reports go out.

Keep defects and approvals connected

Failed results need a path into active defects, quote approvals, corrective work and updated client status. Otherwise the compliance record stops at the report.

Turn failed results into active operational records.
Link quotes and approvals to the source evidence.
Track whether corrective work has closed the defect.

Plan the migration

The best AS1851 software rollout includes data cleanup before import, especially customers, properties, assets, frequencies, open defects and recent service history.

Clean duplicate properties and inactive assets first.
Identify which historical records must migrate.
Run a pilot with realistic service work before full rollout.

AS1851 software questions

Can the platform model your asset groups, frequencies and task packs?
Can field evidence be captured offline and tied to assets?
Can defects, quotes and approvals remain connected to the source inspection?
Can reports be reviewed and explained from operational records?
Can current customers, properties, assets and history migrate cleanly?