Is FireTrack Pro only for fire protection?

No. FireTrack Pro was built from fire protection workflows, but it supports configurable task groups, asset types and reports for HVAC, electrical, mechanical, facilities and other service trades.

Does FireTrack Pro support custom inspection tasks?

Yes. FireTrack Pro supports custom task groups, test suites, standards, service frequencies, report templates and grouped assets.

What makes FireTrack Pro different?

FireTrack Pro combines configurable task packs, grouped assets, offline mobile work, FireLink stickers, vehicle workflows, defect intelligence, inventory, projects, portals, accounting sync, reporting and technical sync diagnostics in one operating model.

Is FireTrack Pro an alternative to Uptick, FireMate, Simpro or AroFlo?

FireTrack Pro can be considered alongside Uptick, FireMate, Simpro and AroFlo, but the best choice depends on the workflow. FireTrack Pro is strongest when teams want configurable compliance workflows, grouped assets, offline mobile job packs, FireLink stickers, inventory, projects, customer portals, subcontractor access, accounting sync, vehicle workflows and sync diagnostics in one platform.

What is FireTrack Pro used for?

FireTrack Pro is used to run field service operations, scheduling, offline mobile jobs, asset records, compliance workflows, defects, reports, client visibility, inventory, installation projects, subcontractor access, quoting, invoicing and commercial handoff in one platform.

Does FireTrack Pro include inventory and warehouse tracking?

Yes. FireTrack Pro includes native inventory, warehouse, van stock, supplier purchasing and item matching workflows so stock can stay connected to jobs, assets and finance records.

Does FireTrack Pro include client and subcontractor portals?

Yes. FireTrack Pro supports controlled client portal and subcontractor portal workflows, including building compliance visibility, active defect visibility, service status and defect quote approvals.

Does FireTrack Pro integrate with Xero and MYOB?

Yes. FireTrack Pro supports accounting workflows for Xero and MYOB so quoting, invoicing, customers, items, purchasing and inventory can stay aligned with the service record.

Does the FireTrack mobile app work offline?

Yes. FireTrack Mobile supports cached job packs, local field capture, queued changes and sync status so technicians can keep working when reception drops.

Which countries can sign up?

The public signup flow supports Australia, the United States, the United Kingdom, Canada and New Zealand, with tenant domains aligned to the selected country. FireTrack can model Australian standards and configurable country or client-specific workflows for other regions.

Pricing guide

Fire protection software pricing: what small contractors should compare

Fire protection software pricing should be judged against the work it has to carry. A cheap job app may be expensive if it creates report rework, while an enterprise quote may be too heavy for a small team that needs to move now.

Compare user examples

Use the same user counts for every vendor. A sole operator, a three-person crew and a twenty-user business will all feel pricing differently.

Ask for 1, 3, 5, 10 and 20 user examples.
Separate internal users from clients and subcontractors.
Compare included users and extra-user rates.

Price the compliance workflow

The software should support inspections, asset history, reports, defects, photos, signatures and client communication without forcing manual re-entry.

Check reports and active defects.
Test offline mobile evidence capture.
Confirm portal and FireLink-style visibility needs.

Include commercial workflow

A fire service platform becomes more valuable when quoting, invoicing, inventory, supplier purchasing, projects and accounting sync stay connected to jobs and assets.

Validate inventory and warehouse workflow.
Check Xero or MYOB handoff early.
Make sure defect quote approvals feed real follow-up work.

Watch first-year cost

Migration, training, template setup and support can dominate the first year. Compare implementation detail alongside monthly subscription cost.

Ask what is included before go-live.
Request realistic data cleanup expectations.
Use a pilot workflow before full rollout.

Pricing comparison checklist

What does the published or quoted monthly fee include?
What happens at the next user-count stage?
Are reports, portals, inventory and integrations included?
What implementation and migration work is required?
Can the platform reduce admin without weakening compliance records?