Is FireTrack Pro only for fire protection?

No. FireTrack Pro was built from fire protection workflows, but it supports configurable task groups, asset types and reports for HVAC, electrical, mechanical, facilities and other service trades.

Does FireTrack Pro support custom inspection tasks?

Yes. FireTrack Pro supports custom task groups, test suites, standards, service frequencies, report templates and grouped assets.

What makes FireTrack Pro different?

FireTrack Pro combines configurable task packs, grouped assets, offline mobile work, FireLink stickers, vehicle workflows, defect intelligence, inventory, projects, portals, accounting sync, reporting and technical sync diagnostics in one operating model.

Is FireTrack Pro an alternative to Uptick, FireMate, Simpro or AroFlo?

FireTrack Pro can be considered alongside Uptick, FireMate, Simpro and AroFlo, but the best choice depends on the workflow. FireTrack Pro is strongest when teams want configurable compliance workflows, grouped assets, offline mobile job packs, FireLink stickers, inventory, projects, customer portals, subcontractor access, accounting sync, vehicle workflows and sync diagnostics in one platform.

What is FireTrack Pro used for?

FireTrack Pro is used to run field service operations, scheduling, offline mobile jobs, asset records, compliance workflows, defects, reports, client visibility, inventory, installation projects, subcontractor access, quoting, invoicing and commercial handoff in one platform.

Does FireTrack Pro include inventory and warehouse tracking?

Yes. FireTrack Pro includes native inventory, warehouse, van stock, supplier purchasing and item matching workflows so stock can stay connected to jobs, assets and finance records.

Does FireTrack Pro include client and subcontractor portals?

Yes. FireTrack Pro supports controlled client portal and subcontractor portal workflows, including building compliance visibility, active defect visibility, service status and defect quote approvals.

Does FireTrack Pro integrate with Xero and MYOB?

Yes. FireTrack Pro supports accounting workflows for Xero and MYOB so quoting, invoicing, customers, items, purchasing and inventory can stay aligned with the service record.

Does the FireTrack mobile app work offline?

Yes. FireTrack Mobile supports cached job packs, local field capture, queued changes and sync status so technicians can keep working when reception drops.

Which countries can sign up?

The public signup flow supports Australia, the United States, the United Kingdom, Canada and New Zealand, with tenant domains aligned to the selected country. FireTrack can model Australian standards and configurable country or client-specific workflows for other regions.

Small-team buyer guide

Best fire protection software for small teams: what to check first

The best fire protection software for a small team is not always the biggest platform or the cheapest app. It is the one that lets the team produce trusted records with the least manual cleanup.

Start with record trust

Small teams cannot afford to chase missing photos, unsigned records or defect notes after the job. The system should keep field evidence tied to properties, assets, jobs and reports.

Capture photos, readings, notes and signatures against the job.
Keep failed results visible for office review.
Turn defects into active follow-up records.

Test the mobile app in bad reception

Many fire jobs happen in places where mobile networks are weak. Offline capture and clear sync state protect the field record.

Open a job before going offline.
Capture photos and defects without reception.
Verify the office record after sync.

Budget for the next hire

A team under five employees should still price the next stage. Software that works for one person but breaks at ten users can force a painful second migration.

Compare pricing at 1, 3, 5, 10 and 20 users.
Ask whether portals and subcontractors count as seats.
Choose a system that can grow into office review.

Keep clients in the loop

Client portals, FireLink and defect quote approvals can reduce admin pressure on small teams because customers can see selected status and approve follow-up work clearly.

Expose reviewed records, not internal notes.
Show active defects and approval status.
Connect site context to digital records where useful.

Small-team software checklist

Can the team run inspections, defects and reports without retyping?
Can technicians work offline and sync evidence later?
Can pricing support one to five users today and more users later?
Can clients approve follow-up work and see selected records?
Can inventory, projects and accounting be added without another system change?